Terms & Conditions

Welcome to CARTIFY ONLINE SDN BHD 202501005246 (1606660-K)! These Terms and Conditions govern your use of our website and services. By shopping with us, you agree to the terms outlined below.

1. Use of Our Website
By accessing our site, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian. You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Product Information
We do our best to display accurate product descriptions, images, and pricing. However, we cannot guarantee that all information is always error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

3. Orders and Payments
When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or violate our terms.

4. Shipping and Delivery
Please refer to our [Shipping Policy] for full details on shipping times, costs, and coverage. Delays caused by shipping providers or external circumstances are out of our control, but we’ll always do our best to help resolve any issues.

5. Returns and Exchanges
Our return and exchange guidelines are outlined in our [Return Policy] and [Exchange Policy]. Items must be returned in unused condition within the return period to be eligible.

6. Intellectual Property
All content on our site—including images, logos, product descriptions, and website design—is the property of [Your Store Name] and is protected by copyright and intellectual property laws. You may not copy, reproduce, or use our content without permission.

7. Privacy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

8. Governing Law
These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from or relating to the use of the website of these terms will be subject to the exclusive jurisdiction of the courts in Malaysia.

9. Limitation of Liability
We are not responsible for any injury, loss, or damage arising from the use (or misuse) of any of our products. Always follow safety instructions and use gear responsibly.

10. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of our site and services means you accept the latest version of our terms.

11. Contact Us
Have a question about these terms? Reach out to us anytime at cartify_online@outlook.com.